System Status

See Live Status and Uptimes


🟢 12 March 2024 9:00 am (Sydney Time) – Bank feeds have been partially restored. Some may require a manual refresh. Please email support if your feed does not reconnect automatically.

🟠 11 March 2024 9:00 am (Sydney Time) – Currently experiencing a disruption of service for our bank feeds. Our bank feed provider is currently investigating the source of the outage.

How fast should screens load and transactions save?

  • Transactions up to 10 lines: <3 seconds.
  • Transactions 10+ lines: 5+ seconds.
  • Reports (1 page): 1 to 10 seconds
  • Reports (10+ pages): 10 to 30 seconds
  • Reports (50+ pages): 30+ seconds or a time out.

My connection seems slow is it me or is it Saasu?

We can do a Trace Route test to tell if there are network issues between our servers and your location.

  1. Go to the connection test tool.
  2. Type in
  3. Click Test Now
  4. Take a screen shot or photo of the results and send it to