Web Portal: 🟢 Online
Mobile App: 🟢 Online
🟢 14 Feb 2023 12:00 pm (Sydney Time) – The issue has been resolved and full service restored.
🔴 14 Feb 2023 8:50 am (Sydney Time) – We are experiencing some outages caused by updates in our infrastructure. We are still investigating as a priority. Resolution ETA is currently unknown.
See Response and Uptimes
See Release Timeline
How fast should screens load and transactions save?
- Transactions up to 10 lines: <3 seconds.
- Transactions 10+ lines: 5+ seconds.
- Reports (1 page): 1 to 10 seconds
- Reports (10+ pages): 10 to 30 seconds
- Reports (50+ pages): 30+ seconds or a time out.
My connection seems slow is it me or is it Saasu?
We can do a Trace Route test to tell if there are network issues between our servers and your location.
- Go to the connection test tool.
- Type in secure.saasu.com
- Click Test Now
- Take a screen shot or photo of the results and send it to firstname.lastname@example.org.